XevyoCustomer support · AI receptionist
AI receptionist: answers every call, books the appointment
The AI receptionist answers your phone with your greeting, your opening hours and your answers to common questions. It books appointments, takes messages and hands any call showing distress or threats to a real person.
Set it up like a new hire
For each business or location, set the personality, greeting, common questions, opening hours, time zone and emergency rules. The receptionist runs on phone lines through Twilio, either turn by turn or as a live, flowing conversation.
AI call answering that understands why people call
On every reply, it works out whether the caller is greeting, asking a question, booking, leaving a message, needs urgent help or is hanging up, and responds accordingly. Appointments are booked through Cal.com.
Safety on every call
The receptionist watches for distress or threats and hands those calls to a real person. It answers live, within the instructions and escalation rules you set.
Every call on record
Each call is saved with a transcript, a summary, the booking result and any safety flags. Messages and bookings reach your team by email or Slack.
An AI receptionist for small business and busy clinics
Whether you run one location or many, each gets its own profile and rules. Try it with a test call in your browser before connecting a phone line.
FAQ
Questions, answered.
What is an AI receptionist?
An AI receptionist answers your business's phone calls using AI: it answers questions, books appointments and takes messages. Xevyo's AI receptionist hands urgent or distressing calls to a real person.
Can it book appointments?
Yes. It books appointments through Cal.com and sends bookings to your team by email or Slack.
What happens on an urgent call?
It watches for distress or threats and hands those calls to a real person, following the emergency rules you set.
Can I try it before going live?
Yes. You can make a test call in your browser, with no phone line needed.