Solutions · Diagnostics
AI for diagnostic labs: lab reports explained, safely
Two diagnostics solutions built on Xevyo show how Xevyo adapts to lab work: one explains lab reports in plain language, the other recommends suitable lab tests. Neither one ever diagnoses.
Lab reports, explained in plain language
One solution reads lab reports, mainly microbiome reports, and lets people ask questions about their results in a chat. It confirms which body area each report covers, pulls out the tables and numbers, flags results outside the normal range and removes personal details. Before any reply goes out, it checks that every number appears in the report, and it never gives a diagnosis.
Lab-test recommendations with strict safety standards
The other solution recommends exactly two suitable lab tests, always with a disclaimer and never suggesting the person has a disease. It catches urgent or risky messages instantly, politely declines to diagnose, prescribe or change medication in English and French, and keeps its test list in line with the online shop. A separate agent constantly tries to break it to find weak spots, and can report problems but never change the safety checks.
FAQ
Questions, answered.
Does the AI diagnose patients?
No. Both diagnostics solutions are built never to diagnose, and replies always include a disclaimer.
How do you stop wrong numbers in answers?
Every number in a reply is checked against the user's report before it's sent.
Can the AI recommend lab tests?
Yes. One solution recommends exactly two suitable tests, with a disclaimer, and never suggests the person has a disease.